Washington MAST (Mandatory Alcohol Server Training) Practice Exam

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When should the licensee certification card be used?

  1. Only when the customer looks under 21

  2. Whenever you have doubts about a customer's age

  3. Only during peak hours

  4. Whenever a customer requests it

The correct answer is: Whenever you have doubts about a customer's age

The licensee certification card should be used whenever there are doubts about a customer's age. This is important in order to prevent underage drinking and ensure responsible alcohol sales. Option A is incorrect because checking a customer's age should not be based solely on appearance, as some people may look younger or older than their actual age. Option C is incorrect as it limits the use of the card to only certain hours, while option D suggests that the card should only be used when requested, which is not sufficient for meeting legal requirements.