Washington MAST Practice Exam 2026 – Comprehensive All-in-One Guide to Mandatory Alcohol Server Training Success!

Question: 1 / 400

What should a server do if they observe a fight or disturbance in their establishment?

Ignore it

Attempt to calm the situation themselves

Notify security or law enforcement immediately

When a server observes a fight or disturbance in their establishment, the appropriate action is to notify security or law enforcement immediately. This approach is correct because trained professionals are best equipped to handle such potentially dangerous situations. Security personnel or law enforcement officers have the skills, authority, and experience to de-escalate conflicts safely and effectively.

Involatile situations, attempting to calm the situation oneself can put the server in harm's way, especially if the individuals involved are aggressive or highly emotional. Ignoring the disturbance is not advisable, as it can escalate into a larger issue that jeopardizes the safety of other patrons and staff. While asking the customers to leave might seem like a reasonable option, it may not always be effective and could lead to further confrontation. Thus, notifying security or law enforcement ensures that the matter is handled in a controlled and safe manner, prioritizing the well-being of everyone in the establishment.

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